The contact owns a 2018 Ford EcoSport. The contact stated while driving at approximately 60 MPH, the vehicle became difficult to maneuver. The brake pedal was depressed; however, the brakes failed to respond as needed. The contact stated that several unknown warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The vehicle was towed to a dealer to be diagnosed; however, the diagnostic result was not provided. The vehicle was repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 38,000. VIN tool confirms parts not available.