The contact owns a 2012 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the A-pillar trims on the drivers and passengers side of the windshield had started to detach from the vehicle. The dealer was contacted. The manufacturer was made aware of the issue. The failure mileage was 174,000. VIN tool confirms parts not available.