The contact owns a 2022 Ford F-150. The contact stated that while driving on uneven terrain, there was an abnormal clanking sound coming from underneath the vehicle. No warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed that a front shock suspension needed to be replaced. The vehicle was not repaired due to the cost. Upon further investigation, the contact related the failure to an unknown Technical Service Bulletin. The manufacturer was made aware of the failure. The failure mileage was approximately 36,240.