The contact owns a 2019 Ford Edge. The contact stated that while stopped at a red light and attempting to accelerate, after accelerating to 15 MPH, the vehicle stalled. No warning lights were illuminated. The contact safely parked the vehicle on the side of the road and attempted to restart the vehicle. The contact stated that upon starting the vehicle, the transmission failed to shift into gear. The vehicle was towed to a local independent mechanic where the vehicle was diagnosed, and the contact was informed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 169,000.