The contact owns a 2012 Ford F-150. The contact stated while driving 5 — 10 MPH, the vehicle went into LIMP Mode. There were no warning lights illuminated. The DTC: P0720 (Faulty Output Shaft Speed Sensor) was retrieved. The contact stated that the failure was related to Customer Satisfaction Program: 16N02. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case and referred the contact to the NHSTA Hotline. The failure mileage was approximately 164,000.