The contact owns a 2013 Ford Explorer. The contact stated that while the vehicle was parked, the contact noticed that the exterior windshield trim clips on the driver’s and passenger’s sides were fractured. The contact stated that the windshield trim clips on the driver’s and passenger’s sides were extremely loose and were rattling while driving. The dealer was made aware of the failure. The contact stated that a technician from the dealer went to the residence on 08/2024 and inspected the vehicle and confirmed the failure was linked to the recall; however, the contact was informed that parts were not yet available. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 60,000. VIN tool confirms parts not available.