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My car was parked outside my house on 2/18/25 while I slept between work shifts. There had been no prior impact or damage to any of the glass, the vehicle has never been in an accident, and the glass is what was installed by the manufacturer. I am the only owner, it was purchased with only 4 miles on it. All windows/glass were intact when I left the car parked and entered my home. Approximately 10 hours later, I went to drive my car to work and the glass on the rear door on the driver’s side was found completely shattered. There was no evidence of impact, nothing was stolen from the vehicle despite valuables being in plain sight, and review of camera footage from the entire day showed absolutely no attempts to touch, break, or enter my vehicle/glass. There was no evidence of impact from any objects either. At one point in the video, the very loud sound of tempered glass shattering and falling to the ground can be heard from my car (the window in question was not on the side where the camera was, so the glass falling cannot be seen). There were no people, vehicles, or objects that came anywhere near the vehicle during this time. Photos were taken, and the vehicle was taken to the dealer at the first available appointment less than 24 hours later on 2/19/25. This is a safety issue because despite no incident, glass exploded into my vehicle and if someone or a pet had been in the car, the glass would have hit them. There were no warnings or symptoms ahead of time that this would happen. Some of the glass can be made available for inspection upon request. The service technicians at the dealer immediately tried to tell me that there is no possible way for glass to shatter on its own without any impact, despite my notification to them that manufacturer’s defects, like nickel sulfide inclusions, are a known possibility and being shown my video evidence. The glass/vehicle is currently being inspected by the dealer after my repeated insistence that they inspect it.

