There is lack of information on how to file a complaint for a dealer not repairing a recall in a timely manner on this website. This complaint is in regards to the safety recall on my Jeep 4XE- Recall 95B/NHTSA 24V-720. I made an appointment for this recall and took it to Franklin Chrysler Dodge Jeep Ram in Franklin TN. They have had my Jeep for 2 days working on this recall. The letter I received said this would take 2 hours. They refused to provide me with a loaner/rental car and instead shuttled me home and left me without a vehicle for 2 days now. This is unacceptable.