The contact owns a 2019 Honda CR-V. The contact stated that while driving at an undisclosed speed, the contact became aware that the electronic power steering was not functioning properly, requiring an increased effort to maneuver the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the gearbox assembly. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V744000 (Steering); but the VIN was not included. The manufacturer was notified of the failure but did not assist. The failure mileage was 55,000.