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The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while depressing the brake pedal the vehicle failed to stop immediately. The ABS warning light was illuminated. The dealer was contacted, and confirmed that the part to repair the vehicle was not available. The contact called another dealer, Gainesville Chrysler Dodge Jeep Ram (3000 N Main St, Gainesville, FL 32609). The contact returned to the first dealer who stated there was no part available for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 128,000. VIN tool confirms parts not available.

