The contact owns a 2018 Dodge Grand Caravan. The contact stated that while the vehicle was parked, the contact noticed that the rear passengerâs side door was inoperable. The contact stated that the door failed to function properly, and the contact had to manually close the rear passengerâs door. The vehicle was taken to the dealer, where it was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 36,000.