The contact owns a 2014 Ford Explorer. The contact stated that while driving at an undisclosed speed, the driver’s and passenger’s side windshield trims detached. The dealer inspected the vehicle; however, the contact was informed that the parts were not available to repair the vehicle. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 80,000. VIN tool confirms parts not available.