The contact owns a 2005 Mini Cooper S. The contact stated while driving 25 MPH, the steering wheel became difficult to maneuver. The contact stated that the vehicle had lost power steering assist. The vehicle was not diagnosed or repaired. The contact stated that a software update was performed on the back over prevention camera. The manufacturer was notified of the failure but offered no assistance. The contact related the failure to NHTSA Campaign Number: 15V660000 (STEERING); however, the VIN was not included in the recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 175,830.