Модель:
Бренд:
Производитель:
Модельный год:
Компонент:
Год жалобы:
Детали:
Описание:
I was in traffic on a major highway during rush hour, and my car went into neutral on its own in the middle of the highway. I was unable to put it in drive, restart it, turn it off or do anything else. The car truck behind me almost hit me and other cars were honking their horns as they changed lanes and drove past me. It was extremely frightening and unsafe as my car sat there without moving, on a major highway, in the middle of rush hour, at 5:35 pm. This happened before and I reported it to the dealership in 2024, and took my car in on three different occasions. In November 2024, less than a year after I purchased the certified pre owned car, it shifted into neutral twice within 20 minutes while I was driving intown, and again later than day as I exited a highway. The third time, I was able to get a video of it on my phone. The dealer said they could not reproduce the problem but fortunately, I sent them the video that shows the oil, battery, ABS, ACC, brake, road departure system, tire pressure, LKAS, brake system and other lights were all on. They said they addressed the issue then. This time around, in April 2025, they told me that they were unable to reproduce the issue but that it was because my battery tested low. Nothing was mentioned about a battery in November when the battery was still under warranty. Now they are saying it is the battery. There were no warnings before the car stalled. This is concerning and very unsafe. I cannot upload videos to this report so I have uploaded a few screenshots from it.

