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The contact owns a 2022 Hyundai Ioniq 5. The contact stated that the electrical charger was overheating, and the 12-volt battery was draining without warning. The contact stated that while charging the vehicle, the contact heard an explosion. The contact stated while driving 20 MPH, the message ‘Stop Driving Immediately — Return to Dealer’; the check engine warning light illuminated, and the vehicle experienced a loss of automotive power. The contact stated that on one occasion after turning off the vehicle, the battery remained active for 3 days, causing the battery to become drained. The vehicle was taken to a local dealer where the vehicle was diagnosed and the contact was informed that the water pump, the EV battery, the charge point, the inside batteries, the sensors, the navigation system, were faulty and needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The approximate failure mileage was 65,000.

