The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact stated that while driving 65 MPH on the highway, the A-pillar trim started to detach. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, but it was not able to be repaired because parts were not yet available. The contact then received the notification letter. The vehicle was then taken to a dealer; however, it was not repaired due to parts not being available. The failure mileage was approximately 100,000. VIN tool confirms parts not available.