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This relates to an Intermittent Braking Anomaly that started occurring within 1 year of this Hyundai Tucson Hybrid Ltd. purchased ‘New’ in Aug. 2022. The 1st Service Invoices (Jun23 & Dec23) only reflected ‘Customer Requests Complimentary Maintenance Plan Tire Rotation,’ but did not reflect the braking anomaly; eventhough the braking anomaly was discussed with the Service Advisor at those times. There have been at least 7 Service Appointments that this braking anomaly was identified by the vehicle Owners to the Service Advisor. This has been, and is, an intermittent anomaly/problem that occurs most often when slowing down to stop, and especially when going downhill. There is a very noticeable ‘Shaking/Shuddering/Pulsating’ recognized by the Driver, and when present, Passenger(s) also. On average, this occurs 1x/week , and inconsistent. One time it started pulling left towards oncoming traffic. Another time it was violent shaking, and almost unable to stop at stop sign. The Dealership 1st attempted to repair this by refacing front rotors in 2024. This did not fix the anomaly. In Dec 2024, returned to the Dealership, and a Tech. was able to duplicate the braking anomaly. With that, they then replaced both Front Rotors (51712-L1100 Disk) and Brake Pads (58101-P0A011 Pad Kit) in Jan. 2025. The braking anomaly continued later that very same day the Front Rotors and Brake Pads were replaced! Returned to the Dealership the next day and discussed this braking anomaly with the Service Mgr., and He and the Service Advisor drove it for about 15 minutes but were not able to duplicate the intermittent braking anomaly. Both Service Mgr. and Sales Mgr. suggested to buy new vehicle. Returned to Dealership in Feb. 2025 for about 2 weeks for them to again evaluate. They were unable to duplicate the braking issue after several test drives and multiple individuals driving. This anomaly continues and neither Hyundai Corp. nor Dealership will do anything else to solve this anomaly.

