The contact owns a 2019 Jaguar I-Pace. The contact stated that the vehicle failed to start. The vehicle was towed to the dealer, where unknown wiring harnesses and other unknown parts were replaced; however, the failure persisted. The dealer informed the contact that they were waiting for an unknown part to repair to the vehicle. The vehicle was not repaired. Additionally, the contact received notification of NHTSA Campaign Number: 24V633000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer informed the contact that the vehicle failure was not related to the recall. The dealer advised the contact that the vehicle needed to be repaired, and then the manufacturer considered repurchasing the vehicle under the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the failure and provided the contact with rental car assistance. No further assistance was provided. The failure mileage was approximately 50,000. VIN tool confirms parts not available.