The contact owns a 2020 Jaguar I-Pace. The contact stated that the message ‘Traction Battery Failure — Service Soon’ was displayed on the instrument panel and the vehicle failed to continue driving. The vehicle was taken to a local dealer to be diagnosed, and the contact was informed that a select quantity of battery cells was faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 19,000.