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My 2014 F150 was recalled for a software patch pertaining to the lead frame in the transmission because the vehicle would abruptly downshift at any speed. After having the recall performed by a dealership, it continued to have the same issue. I was told by the Service Manager the lead frame was bad but the recall did not cover the repair. For my safety I had the repair done and it cost me $1869.64. I contacted NHTSA and was told the dealership would have to contact Ford Motor Company for a warranty code to cover the cost of the repair. Ford Motor Company said the dealership should pay for the repair up front then get reimbursed by Ford Motor Company. The dealership said only NGTSA can include the lead frame in the recall so I was responsible for the cost of the repair. As of this date (1/7/2025), I’m still out $1859.64. I have the lead frame that was removed from the truck and there are no obvious defects (cracks, buildups, etc) so the issue has to be with the control mechanism within the lead frame that the software patch should have corrected. Why has the recall not been upgraded to include replacing the lead frame?

