The contact owns a 2023 Nissan Rogue. The contact stated that the buttons located on the steering wheel failed to operate as needed. Due to the failure, the contact could not access several of the safety features such as Lane Assist, Blind Spot Assist, or Parking Assist. The contact called the manufacturer for assistance after discovering online that the part needed to repair the vehicle was on backorder. The manufacturer was notified of the failure, and the contact was referred to a dealer that had the part in stock. The contact called the dealer but was informed that the part was unavailable nationwide. The vehicle was not repaired. The failure mileage was approximately 40,000.