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The contact owns a 2019 Ford F-150. The contact stated that the power train warning light had illuminated. Additionally, the contact stated while her husband was driving 65-70 MPH on a mountainous road while the contact was occupying the front passenger’s side seat, the transmission was stuck in a gear. The contact stated that her husband informed her that upon depressing an unknown pedal, the pedal was stiff and failed to travel down. Additionally, the contact stated that the vehicle started swerving, and the vehicle nearly swerved off the road. The contact’s husband was able to regain control of the vehicle. The contact’s husband was able to pull to the side of the road. The power train warning light was illuminated. The vehicle was taken to AutoZone, where the contact was informed that the failure was related to the ten-speed transmission. The contact stated that upon restarting the vehicle, the power train warning light was no longer illuminated. The contact stated that the failure had recurred while driving. The vehicle was taken to the dealer, where it was diagnosed with a transmission CAD drum defect. The dealer informed the contact that it was a factory defect. The dealer determined that the transmission needed to be taken apart to replace the CAD drum, or the entire transmission needed to be replaced with a new transmission that did not have the factory defect. The dealer notified the manufacturer of the failure, but the manufacturer offered minimal assistance in covering the repair. The vehicle was not repaired. The contact related the failure to Ford TSB Number: 22-2428. The failure mileage was approximately 15,000.

