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Bought vehicle new in 2018. Starting in 2020, brought car to dealership complaining that car, at times, did not accelerate when prompted. Vehicle pauses, then lurches forward. Very dangerous when making left turns and when merging with traffic. My wife (who used to be primary driver of this vehicle), refused to continue to drive it …and neither I nor my wife would allow our now age 21 daughter to drive it. So this vehicle (as unsafe as it was) became my back and forth to work vehicle. Vehicle was brought to the dealership on at least 4 or 5 times with this complaint — from 2020 through 2024…One time it was at dealership for almost 2 weeks Dealership would never fully admit to the issue — often times one service person, through test driving would notice the issue, only to then be told it was ‘normal driving’ of this vehicle. On a regular basis, car would stop (pause) ‘in the face of oncoming traffic — my heart would skip a beat, only for the car to then resume accelerating On many occasions, I discussed with service team — always to be told that there were no known issues Fast forward to 2024 — when Acura notified me of a Recall regarding the Fuel Pump….I quickly scheduled an appointment, brought the car in this past week and had the Recall done. Speaking with the Serviceperson when checking the car in, I brought up the past issues that I have had and asked if this Recall was the likely reason…..the service person — without hesitation said ‘absolutely’……I then asked him, so was ‘Acura lying to me ll these past visits’…..his response was ‘sounds like it to me’ Since getting the car back — the hesitation has stopped. I have paperwork from all my previous visits — with responses from their technicians I am certain there was consumer fraud conducted by the dealership I bought and serviced this vehicle from (Open Road Acura — Wayne NJ). Add to it , the inconveniences I experienced and the fear that my wife and daughter had of the vehicle.

