The contact owns a 2024 Chevrolet Colorado. The contact stated while driving at an undisclosed speed, the instrument cluster failed to function as intended and displayed a black screen. The vehicle was taken to the dealer; however, the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that the vehicle was taken to the dealer several times. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 4,500.