Dear Mr / Madam I purchased a brand-new NISSAN SUV on January 13, 2025, but I have encountered serious quality issues since the day I took delivery of the vehicle. The specific problems are as follows: Wiper Washer Malfunction: On the day of delivery, I discovered that the vehicle’s wiper washer system was faulty. The washer fluid was frozen, making it unusable. Front Windshield Crack: On January 28, 2025, I noticed a curved crack approximately 7 to 8 inches long on the inside of the front windshield, directly in the driver’s field of vision. This crack is clearly visible in sunlight, and when touching the interior side of the glass, it can be distinctly felt. At that time, the vehicle’s mileage was 364 miles. After inspection, it was confirmed that the vehicle had not been involved in any collisions. I reported this issue to Nissan Sales on February 1, 2025. Nissan company conducted an inspection, confirmed the presence of the crack, and stated that the vehicle had not experienced any impact. However, nearly a month has passed, and Nissan has yet to provide a clear resolution. I am deeply concerned about whether this crack poses a safety risk while driving, particularly whether the windshield might shatter unexpectedly during operation. I do not know if this constitutes a serious safety hazard, nor can I determine whether the glass will suddenly break in the future. This uncertainty is causing me significant anxiety. Since Nissan has not yet provided a timely solution, I feel compelled to formally lodge this complaint with NHTSA. I sincerely hope that Nissan will promptly address this issue and provide an appropriate resolution. Thank you! Sincerely,