The contact owns a 2017 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while driving at approximately 40 MPH the vehicle was losing motive power. The contact depressed the accelerator pedal; however, the vehicle was losing motive power. The contact pulled over and turned off the vehicle, but the vehicle failed to move while shifting to drive(D). The contact had the vehicle towed to an independent mechanic. The vehicle was diagnosed, and it was determined that a snap ring had failed and caused the transmission to fail. The vehicle was not repaired. The failure mileage was approximately 75,000. VIN tool confirms parts not available.