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The contact owns a 2020 Honda Odyssey. The contact stated that while driving during a snow day at approximately 15 MPH, the vehicle lost traction and crashed into a curb on the front driver’s side where it came to a stop. The crash was minor. No property damage was on the curb. The air bags deployed with excessive force. No injuries were sustained. The vehicle was taken to a local independent dealer where it was diagnosed that an air bag replacement was needed. The local dealer was not contacted. The vehicle was repaired cosmetically by the insurance provider. The contact believed that the impact to the curb was minor and equivalent to going over a pothole which should not have warranted an air bag deployment. The manufacturer was notified of the failure. The failure mileage was approximately 93,000.

