The contact owns a 2018 Toyota C-HR. The contact stated that while driving 40 MPH and attempting to accelerate, there was an abnormal whining sound coming from the engine compartment. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who was unable to diagnose the failure, and advised the contact that the vehicle needed to be taken to the dealer for assistance. The vehicle was not repaired. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The vehicle was not yet repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 95,000.