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1. What component or system failed or malfunctioned, and is it available for inspection upon request? The transaxle (transmission) failed on my 2019 Toyota Camry, causing a complete loss of power while driving. This is part of the power train system. The vehicle is currently at Toyota of North Austin for inspection and repair. 2. How was your safety or the safety of others put at risk? While driving, my car suddenly lost power and stalled in the middle of an intersection. I was unable to pull over, leaving my vehicle stranded in traffic. Other cars almost hit me, creating a major safety hazard. I was panicked and scared, and the failure could have resulted in a serious accident. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. Toyota of North Austin diagnosed the issue and confirmed a transmission (transaxle) failure, recommending a full replacement. Toyota has refused goodwill assistance, leaving me with an expensive repair bill. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has been inspected by Toyota of North Austin, and they confirmed the transmission failure. It has not been inspected by police or insurance representatives. 5. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? Yes. Shortly before the failure, the check engine light came on. However, there were no other warning signs or messages indicating an immediate issue. The vehicle suddenly lost power while driving. The only related maintenance was a transmission fluid change at Toyota of North Austin on 11/22/24, but there were no immediate signs of failure at that time.

