I Have a 2019 ford 150 3.5 eco boost with a 10 speed transmission. I will be driving along with no issues with the vehichle shifting and then all of the sudden it will shift hard, jerk, clunk make noises I have no warning lights or check engine lights, I went to a local parts store and they said that a bad coil pack could cause this issue, however I have brand new coil packs and plugs and the pickup is firing in order. I then had taken it to a local transmission place and they had told me that this transmission should be recalled and possibly needs a software update. Is this something I should pay for if it going to keep happening or should a ford dealership be liable?