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The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, there was a burning oil odor detected. Additionally, the contact noticed that engine oil was leaking onto the ground. The vehicle was taken to an independent mechanic, who determined that the engine oil cooler lines were leaking. The mechanic replaced the engine oil cooler lines. The contact related the failure to Customer Satisfaction Program: N212326940 (Engine Oil Cooler Lines Detaching from Crimp); however, the vehicle was not included. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 50,000.

