Complaint to NHTSA – Honda HR-V Transmission Failure and Safety Risk I purchased a used 2018 Honda HR-V, and the day after purchase, I noticed unusual noises coming from the vehicle. I took it to a certified Honda dealer, where they updated the transmission software without my consent or prior notice. After the update, the car suddenly stalled on the highway, creating a serious safety risk. The dealership then informed me that the transmission is failing, and that this is a wider issue among HR-Vs. There is a known extended warranty (7 years/150,000 miles) on the CVT transmission, but my vehicle is only 6 months past the time limit and still under 110,000 miles. Honda Corporate has denied a goodwill claim, despite the safety issue and my history as a loyal Honda customer. I currently own four Honda vehicles, and this situation has raised major concerns about the safety and reliability of the HR-V’s transmission. I’m filing this complaint because I believe this is part of a systemic transmission defect that has not been adequately addressed, and the sudden failure after a dealer-initiated update poses a significant safety hazard.