The contact owns a 2019 Dodge Grand Caravan. The contact stated that the driver’s side sliding door failed to open. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the door actuator had failed. The mechanic replaced the door actuator; however, the failure recurred. The vehicle was not repaired. The dealer was not notified of the failure. The contact later received an Extended Warranty letter related to the failure. The manufacturer was contacted and informed the contact that the vehicle was not covered due to the mileage. The failure mileage was approximately 94,000.