The contact’s son owns a 2018 Ford Edge. The contact stated that the check engine warning light was displayed on the instrument panel. Upon investigation, the contact’s son discovered that the coolant level was extremely low. The vehicle was taken to an independent mechanic where mechanic discovered coolant intrusion into several engine cylinders. The contact’s son was then informed that the engine needed to be replaced. The vehicle had also been taken to a dealer where a diagnostic test was performed; however, the contact was provided the same information as the independent mechanic. The manufacturer was also notified of the failure and the contact was referred to the dealer. The vehicle remained in the possession of the dealer unrepaired. The failure mileage was approximately 68,000.