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Summary of Issues: 1. March 2024 â’ First Incident: â¢Warning lights appeared on the dashboard while driving (including ABS and power steering). â¢Vehicle was taken to Camelback Ford. â¢Dealership diagnosed a software update failure due to low voltage. â¢Battery was recharged, software updated, and codes cleared. ⸻ 2. April 6, 2024 â’ Battery Replacement: â¢Vehicle continued to experience electrical issues. â¢Battery was replaced by dealership under warranty. ⸻ 3. June 11, 2024 â’ Second Incident: â¢Dashboard warning lights returned. â¢Dealership again cleared codes, no new repair or replacement performed. â¢Explanation given was âmodern cars have more computersâ and that these issues were ânormal.â ⸻ 4. July 12, 2024 â’ Third Incident: â¢While stopped at a red light, the entire dashboard shut off and restarted on its own. â¢Engine remained on, but the sudden blackout raised serious safety and reliability concerns. â¢Vehicle was not moved after the incident. â¢Dealership advised to return only if issue happens again. ⸻ Ongoing Concern: This vehicle has experienced repeated electrical system failures including instrument cluster blackout and communication errors, despite warranty repairs and a new battery. These intermittent issues pose a potential safety risk, especially if they occur while driving. The lack of a consistent fix raises concerns about the vehicleâs electrical integrity and reliability.

