The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the passenger’s side windshield exterior A-pillar trim had detached and was flapping against the window while driving. Additionally, the contact stated that the driver’s side windshield exterior A-pillar trim was fractured. The vehicle was taken to the dealer, where the vehicle was inspected, and the contact was advised to keep applying tape to the trim. The dealer informed the contact that the parts were ordered. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 100,000. VIN tool confirms parts not available.