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While driving this past weekend 24-26 January 2025, my vehicle’s tailgate dropped on its own while driving. The first two instances I discovered the tailgate down when I arrived at my destination. While I only had a few light items in my truck bed, this could have been catastrophic as I was traveling at highway speeds and do typically carry heavier loads. On the third instance, I was sitting in my idling vehicle and felt and observed when the tailgate opened on its own. I have an appointment scheduled with my local Ford dealership for Friday 31 January 2025. The dealership advised me that because I am at 40000 miles and outside the 36000 mile bumper to bumper warranty that I will likely have to pay out of pocket. I also called Ford Customer Service today to make them aware of this issue. They indicated they were aware of a similar issue affecting vehicles from my model year, but that that coverage only applied for vehicles built through April 2022, whereas mine was built in November 2022. They provided me with a case number (CXH-03471789) and stated they would assist with the repair and based on other reports may take further action.
