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This letter serves as formal notification of a persistent and unresolvable defect in my 2022 Ford F-150 Lightning. The defect concerns the tailgate light, which continues to leak water despite multiple repair attempts. I purchased/leased this vehicle on [XXX] from Galpin Ford on 15505 Roscoe Blvd, North Hills, CA 91343. The vehicle is currently under the original manufacturer’s warranty. The tailgate light has exhibited a recurring issue of water intrusion, leading to condensation, malfunction, potential for electrical damage. This problem significantly impairs the vehicle’s safety due to Inoperative reverse lamps. This may reduce the awareness of other motorists or road users of the driver’s intention to operate the vehicle in reverse gear, increasing the risk of injury or crash. It has also in the past caused electrical shorting that caused other lamps to fail, potentially resulting in the risk of injury or crash due to failed communication with other drivers. The following repair attempts have been made to address this defect, once under the recall: 1. March 14, 2023: Autonation Ford performed the repair for the first time. 2. March 18, 2024: Autonation Ford performed the repair for the second time. 3. March 24, 2025: Autonation Ford performed the repair for the third time. Despite these attempts, the defect persists. I have also become aware that numerous other Ford F-150 Lightning owners across the country are experiencing the same or a similar tailgate light issue. This is evidenced by discussions on the Ford Lightning Owners Forum, reports on social media platforms such as Facebook. This widespread problem indicates a potential design or manufacturing defect that Ford has failed to adequately address. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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