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The contact owns a 2024 Ford Maverick. The contact stated that the rear-view camera intermittently displayed a distorted image on the infotainment screen. The contact then received notification of NHTSA Campaign Number: 24V684000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. In addition, the contact stated that a dump truck tire had kicked up a rock which cracked the front windshield. The contact called an independent mechanic to repair the windshield; however, the contact was informed that the repair could not be performed until the camera was replaced. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
