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I am reporting an ongoing safety issue with my 2020 GMC Sierra 2.7L related to the transmission. On two separate occasions within the same month, my truck broke down in the middle of the street, requiring it to be towed to the dealership for service. The first time, the dealer informed me they repaired a part inside the transmission and stated the truck was fixed. However, after picking up the vehicle, the issue persisted, though not as frequently. When I called them, they advised me to drive it for another 100 miles so the valve could fill with oil and the transmission could properly recalibrate. After a few days of driving, the same issue occurred again a” the truck stalled in the middle of the street, and I had to have it towed once more to the dealership. This time, the truck remained at the dealer for about a week. They replaced another part inside the transmission and returned the truck to me, noting that it only had about 40 miles of warranty remaining. I asked the dealership to extend the warranty or give me at least two months to test the truck and confirm the issue was resolved, as I am genuinely concerned for my safety and my familyas safety if the vehicle breaks down again on the road. They told me they would respond within two days, but it has now been over 10 days with no response. I am currently afraid to drive the vehicle because of the risk of it breaking down again, especially with my family inside. I am requesting that NHTSA review this issue for potential safety concerns with the transmission system in this vehicle model.
