The contact owns a 2016 Honda Civic. The contact stated that while driving at an undisclosed speed, the contact became aware that the steering wheel was inoperable. There was no warning light illuminated. The contact stated that the steering wheel inadvertently turned to the left or the right, causing the contact to forcefully turn the steering wheel. The contact stated that it was difficult to make the turn. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 51,360.