The contact owns a 2019 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (POWER TRAIN); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact stated while the vehicle was parked, there was a puddle of fluid underneath the vehicle, and there was an abnormal odor coming from the engine. There were no warning lights illuminated. The vehicle was then taken to a dealer where it was diagnosed and determined that the power transfer unit needed to be replaced. The contact was informed that there were metal shavings inside the transmission fluid. The contact was advised not to drive the vehicle. The vehicle was not repaired because the part was not available. The contact then took the vehicle to an independent mechanic and was informed that the power transfer unit needed to be replaced. The failure mileage was approximately 85,000. VIN tool confirms parts not available.