I have owned 2 Jeep Grand Cherokees before this 2020 model and never had issues with seatbelts. After just five years, the driver’s side seatbelt is not retracting and the passenger side is starting to do the same. I asked Jeep for assistance and I was told this was something I will have to pay for out of pocket. I have seen that many others have complained of the same issue online. I went to a dealer and the seatbelt part is on backorder for almost two weeks. Just ONE seatbelt will cost me almost $600 out of pocket. Jeep is surely playing with fire with this issue. I can’t imagine what they will have to deal with if someone is injured due to the seatbelts not working properly, after just 5 years of buying a new car. Shame on them. I wanted to report this because this is a huge issue for me as someone who drives almost an hour to and from the office twice a week at least. Thank you for any assistance or guidance you can give. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)