The contact owns a 2013 Mercedes-Benz C300. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact stated that after several attempts, the vehicle started. The security alert warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the anti-theft module had failed and needed to be replaced. The vehicle had not been repaired, and the failure persisted. The manufacturer was not informed of the failure. The failure mileage was unknown.