The contact owns a 2014 Nissan Altima. The contact stated while driving at various speeds, the steering wheel became firm and difficult to turn in either direction. No warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed and determined that both front suspension control arms needed to be replaced. The vehicle was taken to a local independent mechanic for a second opinion where it was diagnosed with the same failure. The vehicle was repaired by an independent mechanic. The manufacturer was not made aware of the failure. The failure mileage was approximately 78,333.