I purchased a 2009 Toyota Camry on [XXX]. After a few years, the dashboard became soft and sticky. During the summer of 2018, I noticed it melting on a hot sunny day. I looked into having it replaced. There was a warranty enhancement notification letter previously sent to me, which stated this type of known problem would be covered for up to 10 years since car was first placed in service. Unfortunately, I didn’t determine this was enough of a problem to me until [XXX]. I missed the warranty extension by 5 days. I contacted Newbold Toyota on June 29, 2018, and the service manager said that after the 10 years, it was the manufacturer’s responsibility and there is nothing they can do, except to charge me for the repair. The repair was estimated at approx. $1,500 for the dashboard replacement. At first, I thought