The contact owns a 2021 Toyota Tacoma. The contact stated that upon starting the vehicle, the fuel pump was very noisy while having a routine oil change at an independent mechanic. There was an abnormal clacking sound detected. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 20V682000 (Fuel System, Gasoline). The vehicle was taken to the local dealer, where it was diagnosed and determined that sound was coming from the fuel pump. The dealer informed the contact that the sound was normal. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 24,000.