The contact owns a 2019 Volkswagen GTI SE. The contact received notification of NHTSA Campaign Number: 24V110000 (FUEL SYSTEM, GASOLINE). The contact lives in Hawaii. However, there are no Volkswagen dealers on the island. The contact was told by the manufacturer that the recall repairs would need to be done by a dealer. It was suggested that the vehicle be shipped to O’ahu at the contact’s expense. The contact stated that the manufacturer did not offer any assistance when asked if a local independent mechanic could repair the vehicle. The contact had not experienced a failure.