COMPLAINT AGAINST VOLKSWAGEN AND 2 EMPLOYEES. Kaitlin R. At customer care advocate And Mr Walsh previous Manager at the Volkswagen in Pompano For the last three months, these two employees have been dragging this situation for me to bring my car for the excessive oil consumption issue in no providing a loaner. This complaint will be submitted in several government agencies. These two employees are irresponsible and kept telling me they will reach back to me and now one of them dsnât even work there anymore and the other one ds not respond. I will forward this complaint to members of the board of director and maybe including the CEO just to show what employees are doing and how they treating customers. MY VEHICLE IS SUPPOSED TO BE INSPECTED DUE TO THE EXCESSIVE OIL CONSUMPTION ISSUE. I need a loaner or my car is being inspected and I need that ASAP. Iâve been waiting over three months now. Just look at the attachments to see the communication with those two employees Volkswagen is a joke of a company if this employees represent your company