The contact owns a 2019 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the RPM’s increased rapidly, but the vehicle failed to accelerate as intended. The contact was able to pull over to the shoulder of the roadway, where the failure persisted. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 204,000.